LEGAL
Refund Policy
Last updated: August 10, 2026
Membership Refunds
If you are not satisfied with your PURPOSE MEMBERSHIP, you may request a full refund within 7 days of your initial purchase. After the 7-day window, refunds are not available for the current billing period. To request a refund, contact us at [email protected] with your account email and reason for the request.
Merchandise Returns
We accept returns on physical merchandise within 30 days of delivery, provided the item is unused, unwashed, and in its original condition. To initiate a return, please email us with your order number and reason for return. Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us within 7 days of delivery with a photo of the item and your order number. We will arrange a replacement or full refund at no additional cost to you.
Digital Products
Due to the nature of digital goods, all digital product purchases (such as the 30-Day Purpose Devotional PDF) are non-refundable once the file has been delivered or downloaded. If you experience a technical issue with your download, please contact us and we will resolve it promptly.
Processing Time
Approved refunds are processed within 5–10 business days and will be returned to your original payment method. Processing times may vary depending on your bank or card issuer.
Contact Us
For any refund or return inquiries, please reach out at [email protected].